Return Policy

Warranty Conditions

All products are under the warranty of the manufacturer's companies unless otherwise specified. Make sure to check the product during cargo delivery so that the warranty conditions can be valid. If you experience any damage, do not take delivery of the product by keeping a record. Changes made to the product, deformation of the product or deterioration of the original design of the product are not covered by the warranty.  
How Do I Return It ?

info@viptranasferstore.com send an e-mail to the e-mail address about the return process, which product you want to return and why, or www.viptranasferstore.com start the conversation to meet with our customer representatives by clicking on the live support button located in the lower right corner of the website.   
After the meeting you have provided with our customer representatives, use the return shipping code sent to your e-mail address and put the invoice with the returned products in a package. You can make your return with one of the contracted cargo companies with the return code you have received.  
Product Return Conditions

If the product you purchased through our site turns out to be faulty, please click on the online support section on our page within 7 days from the delivery date or info@viptranasferstore.com you need to contact our customer service in writing about this issue by sending an e-mail to the address. Following this information, the faulty product that you will deliver to us with the cargo company will be replaced with a new one.  
The product that you will return must be undamaged, unused and not damaged as a result of a use error. If the ordered product error occurred due to customer use, or if the products reach us used, worn, washed within a 7-day period, we may have to send them back to you. In this case, the fee will not be refunded.  
You must return the product/products you want to return together with all accessories and the original box and the invoice.   
Returns of single-use products and products that deteriorate quickly or are likely to expire are not accepted.   
Cosmetic and personal care products, underwear products, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, as well as stationery consumables (toner, cartridge, ribbon, etc.) can only be returned if their packaging has not been opened, tried, spoiled and unused.  
As terms of product return and replacement, applications are essential in accordance with the Consumer Protection Law No. 4077.
Delivery Conditions

After your orders are confirmed by the system, no later than 2 business days (Monday-C.it will be delivered to the cargo within (until 16.00). Depending on the distance of the delivery address to the business center, the cargo company will deliver your order to you within 1-3 days. The last cargo departure time for weekend shipping is 11.00 for Saturday. Sunday Sunday product delivery process is not performed because the cargo company does not work on Sunday.

In the event of a mishap caused by us, you will be notified based on your membership information. That is why it is important that your membership information is complete and accurate. Deliveries are not made on holidays and holidays.

All of the products you have selected will be delivered to you with a cargo guarantee by the cargo companies we have contracted.

The products you have purchased will be notified to you via a confirmation e-mail. If any of the products you have selected are not available in stock, an e-mail regarding the subject will be sent to you and you will be notified of the date when the product will enter the first stocks.

viptranasferstore.com it is an online shopping site. It allows multiple users to make purchases at the same time. Although it is rare that the consumer buys the same product, and the product runs out of stock in this case ;

You paid for the product online, if the product is not in stock, there is a waiting period for product supply of at least 1 day, maximum 5 days. If the product is not delivered to the cargo on the confirmed date, payback will be refunded to him.

---